Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
Grievance Redressal / Escalation Matrix
| Details of Designation | Contact Person Name | Address | Contact No. | Email-ID | Working Hours |
| Customer Care | Sanjay Rajput | Ward N 18 Makan N 11 Tah Harsud Gram Lahadpurraiyat Lahadpur Mal West Nimar, Khandwa, Madhya Pradesh, 450116 | +91 7617302301 | sanjaysingh357083@gmail.com | Mon-Sat 09 AM – 05 PM |
| Head of Customer Care | Sanjay Rajput | ||||
| Compliance Officer | Sanjay Rajput | ||||
| CEO | Sanjay Rajput | ||||
| Principal Officer | Sanjay Rajput |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: –
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
- SCORES Portal: scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
- ODR Portal: smartodr.in